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Tema: [Feedback] Change log - 20.03.2018

  1. #1
    Community Manager Avatar de BB_Sious
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    [Feedback] Change log - 20.03.2018

    Dear players,

    Feel free to leave your feedback regarding Change log - 20.03.2018 in this thread.

    Regards,
    BB_Sious
    Última edición por BB_Sious; 12/03/2018 a las 16:06 Razón: link
    Si necesitas asistencia, por favor, ponte en contacto con soporte al cliente. De igual forma, no dudes en contactarme; pero, envía tu mensaje en inglés por favor.

  2. #2

    Fecha de Ingreso
    03 may, 12
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    Colonia Iulia Augusta Fabentia Barcino
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    820/5000
    Last Sunday, the game, it was dropped, on Monday it was made a maintenance that was extended and finally how much we could enter the game, we found that bonuses of gems were lost ...

    Obviously, we had pretty damaged islands, after days without being able to access, in addition, they also advised to plan according to the fact of maintenance and this has not been possible ...

    Would not it be better to put the meter at the time of the fall or directly stop them?

    Ubisoft is not reputed to be careful about these aspects and I think it would be fine, to look at them, because the discomfort they cause is general, at least all of my playmates mentioned this fact, as the highlight of The breakdown and maintenance consecutive, although "officially" do not communicate

    Thanks

  3. #3
    Community Manager Avatar de BB_Sious
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    Hello Teucre,

    The unannounced maintenance that happened last week on March 18th was part of a larger maintenance and several other Ubisoft games were affected. Due to some unforeseen circumstances, we were unable to restore The Settlers Online to a stable condition on the same day forcing us to extend the maintenance to March 19th wherein another maintenance had been previously announced.

    On March 21st, we sent gifts to active players to compensate for the losses the maintenance caused. Unfortunately, we cannot pause the game completely during such incidents. During scheduled maintenance, adventures and premium times will be extended.

    Regards,
    BB_Sious
    Si necesitas asistencia, por favor, ponte en contacto con soporte al cliente. De igual forma, no dudes en contactarme; pero, envía tu mensaje en inglés por favor.

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