Report template explanation
- How did the error manifest itself?
For example: error message, connection lost, etc.
- Date and time - When did the problem occur?
Please state here the exact date and time when the error occurred.
- What did you do last?
Please briefly describe your activities in the game.
- Did the problem occur more than once? Can it be reproduced?
- Have you already done the first steps?
Please have a look at this topic: Help with Game, Connection Problems
The first steps often fix errors. Did you check if the error still occurred afterwards?
- Have you cleared your cache and cookies?
How to clear cache and cookies can be found here.
- Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.
- Which operating system do you use (Windows, Mac OS, Linux, ...)?
- Internet provider / Internet speed:
- Internet access (LAN/WLAN/UMTS):
- Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
- Which browser AND browser version are you using?
You can find the exact version of your browser as follows:- Firefox.
Menu: Help > About Mozilla Firefox
- Internet Explorer
Menu: "?" > "About"
- Google Chrome.
Toolbar: "Wrench icon" > "About Google Chrome".
- Safari
Menu: "Safari" > "About Safari".
Also kindly add reproduction steps and don't hold back with how detailed they might be.
en el juego aparece una ventana emergente
Citar
Iniciado por BB_Trafffer
